Personal Information

When you book our cleaning services or contact us through our website, we may collect certain personal information, including your name, address, email address, phone number, and other relevant details necessary to provide our services.

Payment Information

To process payments for our services, we may collect payment details, such as credit/debit card information or other financial information. However, we do not store or retain your payment information. It is securely processed by our trusted third-party payment processors.

Website Usage Information

We may collect non-personal information about your interactions with our website, such as your IP address, browser type, operating system, and pages visited. This information helps us improve our website’s functionality and tailor it to better meet your needs.

Use of Collected Information

Service Provision

We use the information you provide to deliver our cleaning services effectively. This includes scheduling appointments, communicating with you regarding your cleaning requirements, and addressing any queries or concerns you may have.

Communication

We may use your contact information to send you service-related updates, appointment reminders, and promotional offers that we believe may be of interest to you. You have the option to unsubscribe from promotional communications at any time.

Payment Processing

Your payment information is securely processed by our trusted third-party payment processors solely for the purpose of facilitating payment for our services. We do not store or retain your payment details.

Website Improvement

We analyze website usage information to enhance our website’s performance, understand user preferences, and make improvements to its content and functionality.

Information Sharing

We respect your privacy and will not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information in the following circumstances:

• With trusted service providers who assist us in delivering our cleaning services, subject to strict confidentiality obligations.
• When required by law or if we believe that such disclosure is necessary to protect our rights, comply with a judicial proceeding, court order, or legal process.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of data transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

Your Rights and Choices

You have the right to access, update, correct, or delete your personal information held by us. If you wish to exercise any of these rights or have any concerns regarding your personal information, please contact us using the contact details provided at the end of this Privacy Policy.

Links to Third-Party Websites

Our website may contain links to third-party websites for your convenience or reference. We are not responsible for the privacy practices or the content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take appropriate steps to remove that information from our systems.

Updates to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes